Every products we are selling are easy to use. Depending of the product type you will always either have a video or instructions linked to the product. If you have any question do not hesitate to contact us.
Free shipping delivery times are approximately 5 to 7 working days excluding handling time. Our delivery times may be slightly modified during periods when our products are in high demand. Express shipping times are 1 to 3 days.
Yes your payment is 100% secured. When you buy online using your credit card, all your information is entered into a secure SSL web page. Your information is then encrypted by SSL and sent directly to the network of our payment service provider, where your card and transaction are authorized and approved. Your credit card information is not stored on our servers. We also offer payments via PayPal, to secure your virtual transactions as much as possible.
Yes you can ! Our 100% satisfied customers policy allow you to return your product (except skin care and lips products) during 30 days. If 30 days have gone by since the delivery of your order, unfortunately we can’t offer you a refund or exchange. But do not worry, drop us an email and we will find a solution.